Meeting Malaba’s Cross-Border Traders

Another day, another border. Yesterday we visited Malaba border crossing and met with women and men cross-border traders. As in Busia the traders here face similar challenges – rampant corruption and harassment and opaque and unharmonised policies. As their number one challenge the traders named the information gap they face in terms of understanding customs procedures and their rights as EAC traders. They also lack market information which makes them vulnerable to exploitation by middlemen. Their excitement about the Sauti platform was tangible and the traders were especially grateful to be consulted and involved in its development from the start rather than us bringing a ready-made solution to them.

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